Key Customer Production Ramp Support

Who: $1.5B American manufacturer of process control and yield management products.

What:  Key Customer Production Ramp Support

Results: Increased agility to meet customer changes

• Fewer schedule surprises-tight automated linkage with customer changes
• Fewer “customer apology” visits
• Shortened cycle time to customer sign off

How: Factory Virtual Program Management Office Intervention

• Established a Virtual Enterprise Program Management Office
• Automated link with end customer scheduler
• Provided Program Manager, Scheduler, and Coordinator services
• Provided a SAAS based enterprise wide project management system
• Developed and deployed a customized point of origin user interface for status updates and reporting
• Coordinated the work of 12 subcontractors across 43 equipment installations