Key Customer Production Ramp Support

Key Customer Production Ramp Support

Who: $1.5B American manufacturer of process control and yield management products.

What:  Key Customer Production Ramp Support

Results: Increased agility to meet customer changes

  • Fewer schedule surprises-tight automated linkage with customer changes
  • Fewer “customer apology” visits
  • Shortened cycle time to customer sign off

How: Factory Virtual Program Management Office Intervention

  • Established a Virtual Enterprise Program Management Office
  • Automated link with end customer scheduler
  • Provided Program Manager, Scheduler, and Coordinator services
  • Provided a SAAS based enterprise wide project management system
  • Developed and deployed a customized point of origin user interface for status updates and reporting
  • Coordinated the work of 12 subcontractors across 43 equipment installations