Who: $1.5B American manufacturer of process control and yield management products.
What: Key Customer Production Ramp Support
Results: Increased agility to meet customer changes
- Fewer schedule surprises-tight automated linkage with customer changes
- Fewer “customer apology” visits
- Shortened cycle time to customer sign off
How: Factory Virtual Program Management Office Intervention
- Established a Virtual Enterprise Program Management Office
- Automated link with end customer scheduler
- Provided Program Manager, Scheduler, and Coordinator services
- Provided a SAAS based enterprise wide project management system
- Developed and deployed a customized point of origin user interface for status updates and reporting
- Coordinated the work of 12 subcontractors across 43 equipment installations