KEY CUSTOMER RAMP SUPPORT

Who: $2.7B US semiconductor processing equipment manufacturer

What: High Performance Business Transformation Consulting/Virtual Program Management Office

Results: Improved Workforce Scheduling and Forecasting

  • Reduce administrative reporting requirements for engineers and managers
  • Integrate facility and tool startup project information
  • Simplify postmortem analysis
  • Provided data rich environment for improvement

How: High Performance Assessment of Workforce Management Process/Department level PMO

  • Established a Virtual Department Level Program Management Office
  • Provided Project Manager, Scheduler, and Coordinator services
  • Provided a SAAS based enterprise wide project management system
  • Developed and deployed a customized point of origin user interface for status updates and reporting
  • Created and continually improved best practice project plans and templates